When you buy a license, you'll create a Username. Note: You'll also receive an email when your account is created. With your User Credentials, You'll then be able to log into the PixemWeb Dashboard and from there you can access the download link for Agent IDX. With your Subscription to Agent IDX, you'll receive support and updates for one full year. You'll then be re-billed at the same purchase rate and your account will remain active.